Sneak Preview JIRACON21 – Speaker Interview

Yassin Ben-Naceur offers tips and tricks for Atlassian Cloud Migration

Yassin Ben Naceur JIRACON Speaker | Jodocus.io

The countdown for JIRACON21 is running and we are looking forward to two days with exciting news, use cases, solutions as well as tips and tricks that help to advance the use of Jira in teams. On October 5 and 6, the international event will focus on Atlassian Jira and is open to the entire Atlassian community – whether you are a developer, a consultant, or a user. More than 70 speakers will present presentations, workshops and best practices. We are especially excited about the presentation of Yassin Ben-Naceur – our partner and Atlassian Cloud Specialist. Since 2016, Yassin has been specializing and focusing on Atlassian cloud and is already five times Atlassian certified as well as Scaled Agile Frameworks certified. In an interview, he has already given us an idea of what his presentation at JIRACON21 will be about.

Interview with Yassin Ben-Naceur: Focus on successful cloud migration

Your presentation at JIRACON21 is coming up, how did it come about?

Since a while I have been thinking about the question: Can we manage large environments with the Atlassian Jira Cloud? I thought JIRACON21 would be the perfect event to highlight and discuss this topic in the Atlassian community. After all, unlike Server or Data Center, finding a solution for managing big instances in the cloud is a bit trickier. Apps like Structure or ScriptRunner can be useful – and based on my experience on other projects, I know more tips and tricks for better managing big instances in the cloud.That’s why I applied to speak on this topic at JIRACON21 and was approved. But now, I will be presenting a different topic – which is no less important.

That means you spontaneously changed your topic on the fly?

Yes. I noticed that only a few topics on technical cloud migration were planned to be presented. So I decided to change the focus of my presentation to a different question – also because the current topic is very important and I work on it every day together with Jodocus: How do you successfully migrate your server to the Atlassian cloud? Finally, with the end of support for Atlassian Server products on February 2024, this affects everyone in the Atlassian community.

How do you approach your presentation on successful cloud migration?

First, I’ll back up the reasons to migrate to the Atlassian Cloud with some facts and figures. For example, that already now 95% of new Atlassian customers choose the cloud. Then I will talk about Atlassian’s migration program and discuss the methods.

Atlassian provides many resources for successful cloud migration. You give away a few more important insights, right?

Exactly, Atlassian provides many documents and also excellent support for cloud migration. In addition, I would like to share some experiences from past cloud migration projects. There are simple things that you should definitely know as an Atlassian expert when working on a cloud migration project. Because often there is a simple solution just waiting to be used. For example, one should request certain tools from Atlassian via support ticket to migrate faster. In addition, there are flags – features that can only be enabled by Atlassian – but which are not in Atlassian’s official documentation. Here, for example, we’re talking about site imports that would sometimes take 10 hours or more, but are done in less than an hour with Atlassian’s help.

Apps are also a big topic in cloud migration. Do you explain this in detail?

Yes, apps are a central component of a successful cloud migration. In addition to recommendations for useful and alternative apps to server apps or data center apps, I will also discuss the analysis of existing apps. After all, before migrating to the cloud, you can save yourself a lot of time and your customers a lot of money by migrating the apps that the company actually uses.

Besides the technical aspects, is there anything else we have to pay attention to for a successful cloud migration?

Absolutely. Admins and migration engineers managing the migration must have full access to all data. However, some customers initially refuse full access to all data – sometimes due to data privacy reasons. Then it’s a matter of convincing with the right arguments and trust. That’s why I will also give a few tips that are not only technical – it’s about building trust between us as Atlassian Consultant or Partners and the customer. This is exactly what I know from the cooperation and projects with Jodocus: You become part of the company for a certain period of time and get full access to all data. So be ready for valuable tips on how to communicate with your customers.

What else can you say about working with Jodocus?

There is a unique team spirit that the employees not only live among themselves, but also share with their customers and partners like me. Clear coordination and responsibilities are just as much a part of it as shared motivation and fun at work. Especially exciting customers and correspondingly exciting projects create the great work together. So I’m happy every time I work with the Jodocus team to develop solutions for customers. In addition, as an Atlassian expert, I particularly appreciate the close cooperation between Jodocus and Atlassian. It’s more than just support – it’s a great exchange that offers me many exciting insights too.

One last question: What are you especially excited about when presenting at JIRACON21?

Definitely the discussions and Q&As – simply the exchange among people with similar interests in the Atlassian community!