Our Service Management offerings

We understand that every project is unique. That's why we prioritize customized solutions tailored to your specific requirements.
Unlike standardized fixed-price packages that may overlook crucial details, we emphasize a detailed analysis and planning process to ensure optimal alignment with your situation. Our individual service offerings, such as the implementation of Atlassian products like Jira and Confluence, and the optimization of service management processes, aim to deliver real value without confining you to an inflexible pricing model.
Choose us if you're seeking a flexible, tailored solution that saves time and money while providing a solid and reliable foundation for planning.

Service Management packages

Tailored consulting solutions for your business success: Customized, flexible, and value-driven to achieve and surpass your specific business goals.
Enterprise Service Management
IT Service Management
Human Resources
Marketing & Sales

Holistic approach for ESM

Our ESM (Enterprise Service Management) offering increases the efficiency and effectiveness of your company's services through the utilization of Atlassian products such as Jira and Confluence. We digitize and optimize business processes to foster improved communication and collaboration across departments. Through process standardization and task automation, we enhance your company's responsiveness, leading to increased employee and customer satisfaction.

Benefits

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Enhanced process efficiency through automation and standardization.
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Increased transparency and traceability of workflows.
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Improved collaboration between departments.
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Scalable solutions that grow with your business.
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Faster response times to internal inquiries.

Services

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Implementation of Atlassian products.
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Custom process optimization.
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Training and support for employees.
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Documentation and reporting systems.
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Long-term support and maintenance.

IT Service Management

Our ITSM (IT Service Management) offering focuses on optimizing your IT services. Through the implementation of Atlassian products, we structure IT processes and enhance service quality. This includes efficient Incident and Problem Management, as well as the establishment of clear service-level agreements. We ensure close alignment of IT services with your business goals and provide intuitive solutions for both IT experts and end-users.

Benefits

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Improved IT service quality and customer satisfaction.
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Efficient pProblem and Incident Management processes.
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Clear service-level agreements (SLAs) and reporting.
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Integration of IT services with other business areas.
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Reduction of downtime and IT costs.
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Faster implementation of new IT services.

Services

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Implementation of ITSM tools (Jira Service Management).
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Process automation and workflow optimization.
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User-friendly service desk solutions.
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Customization to specific IT requirements.
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Training and support for IT teams.
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Continuous improvement and adaptation.

Human Resources

As part of our HR offering, we digitize and optimize your HR processes. We leverage Atlassian products to automate routine tasks and create a digital, user-friendly experience for HR teams and employees. This enhances employee engagement and satisfaction, making HR processes more efficient and accessible for all employees.

Benefits

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More efficient HR processes and management.
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Enhanced employee engagement and communication.
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Automated human resource management tasks.
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Centralized employee data and documents.
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Faster response times to employee inquiries.

Services

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Implementation of Atlassian products.
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Integration of HR Management tools.
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Automation of HR processes.
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Self service portals for employees.
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Training and support for HR teams

Marketing & Sales

Our Marketing & Sales offering aims to digitize and optimize your processes in these areas. Using Atlassian tools, we enhance collaboration between marketing and sales teams. We assist in managing campaigns and customer interactions, aiding in more effective planning and implementation of marketing and sales strategies. Our solutions provide clear insights into all activities and promote data-driven decision-making.

Benefits

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Enhanced coordination and collaboration in Marketing and Sales.
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More efficient lead and campaign management.
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Clear visibility of Marketing ROI and Sales performance.
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Faster time-to-market for new campaigns.
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Improved customer data management and analysis.
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Integration with CRM and other business systems.

Services

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Implementation of Atlassian products.
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Integration of marketing and sales management tools.
Customization of workflows to meet marketing and sales needs.
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Training and support for marketing and sales teams.
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Ongoing optimization and support.

Advantages of our individual packages

Customized solution

Customized package offerings ensure that each solution is tailored specifically to the unique requirements and goals of your company. This means you're not just getting a standard solution, but one that takes into account your specific challenges and needs.

Flexibility and scalability

Customized packages provide the flexibility to adapt to changing business requirements. They are scalable to grow with your company and allow you to add services or features as your needs evolve.

Process optimization

By tailoring to your specific business processes, customized packages can enhance efficiency and productivity. They assist in streamlining workflows and enable a more efficient utilization of resources.

Greater user acceptance

Tailored solutions are more intuitive and user-friendly, as they are crafted to align with the specific workflows and preferences of your teams. This results in higher user acceptance and more effective utilization of the products.

Competitive advantage

Customized package offerings can give you a competitive edge by providing innovative solutions precisely tailored to your business strategy and market positioning. This allows you to stand out from the competition.

Partnership and support

Choosing a customized offering often marks the beginning of a long-term partnership. You receive continuous support and guidance to ensure that your solutions remain effective in the future and evolve alongside your business.

Success Stories

Jodocus Success Story Hermes Open Graph
CLOUD SOLUTION INSPIRES PROCESS OPTIMIZATION AT HERMES EINRICHTUNGS SERVICE
Jodocus HPM Success Story
DIGITAL TOOLBOX FOR THE HPM LEGAL DEPARTMENT: USING ATLASSIAN TOOLS FOR ELECTRONIC FILES
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48477 Hörstel

info@jodocus.io
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